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FAQ's

  • Q: What time is check-in and check-out?

    A: Check-in is at 3:00 p.m. and Check-out is at 11:00 a.m. Guests must be 21 or older to make a reservation.
  • Q: Is the hotel pet friendly?

    A: The Ocean House Hotel at Bass Rocks does not allow pets.
  • Q: How much is parking at the hotel?

    A: There is no parking fee for hotel guests.
  • Q: Are there coffee makers/micro fridge in the rooms?

    A: All guest rooms are equipped with coffee makers and micro fridges.
  • Q: How many floors does the hotel have? Is there an elevator?

    A: The hotel has 2 floors and there is no elevator.
  • Q: Is there a Fitness Center?

    A: We do not have a fitness center.
  • Q: Do you offer high-speed internet access?

    A: We offer Wi-Fi internet throughout the entire hotel.
  • Q: Do we have a Business Center?

    A: No, but we do have a computer station in the lobby area for guests use only.
  • Q: What is our Cancellation Policy?

    A: June - September: You must cancel seven (7) days prior to arrival to avoid a cancellation penalty of one night's room and tax. All other dates, you must cancel 72 hours prior to day of arrival to avoid a cancellation penalty of one night's room and tax. Cancellation policies may vary by date and rate plan.
  • Q: What are the Pool hours?

    A: Our Indoor Pool and Hot Tub are open from 9:00 am to 9:00 pm daily.
  • Q: What types of views do our guest rooms offer?

    A: Our guest rooms offer ocean views.
  • Q: Do we have any on-site food and beverage offerings?

    A: We offer a free continental breakfast for our hotel guests from 7 am - 10 am.
 

Traveler's Tips

  • Q: What is Gloucester MA known for?

    A: Gloucester is well known for its fishing industry, maritime history, whale watching, and New England seafood. It's also home to a thriving artist's colony and was the setting for the movie "The Perfect Storm" which was based on true events.
  • Q: Can I go whale watching in Gloucester MA?

    A: Yes, there are many popular whale watching cruises in Gloucester, MA. The best time to visit to see whales is in autumn, when you can see Humpback's migrating in the ocean waters off the coast.
  • Q: What's the best food in Gloucester MA?

    A: New England is known for its clam chowder and other fresh seafood dishes, and visitors to Gloucester can order up a hot bowl, along with lobster bisque, fried fish sandwiches, and clams.
  • Q: What's the best time of year to visit Gloucester MA?

    A: The summer months are the busiest time of year for tourism in Gloucester, so if you're looking to avoid the crowds, travel in early autumn or late spring to take advantage of lesser crowds.
  • Q: How far is Gloucester MA from Salem?

    A: Gloucester is just 19 miles from Salem Massachusetts, meaning you can drive there in just about a half hour, along MA 128.
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