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FAQ's

  • Q: What time is check-in and check-out?

    A: Check-in is at 3:00 p.m. and Check-out is at 11:00 a.m. Guests must be 21 or older to make a reservation.
     

Q: What is our Cancellation Policy?

A: June - September: You must cancel seven (7) days prior to arrival to avoid a cancellation penalty of one night's room and tax. All other dates, you must cancel 72 hours prior to day of arrival to avoid a cancellation penalty of one night's room and tax. Cancellation policies may vary by date and rate plan.
 
  • Q: pet Policy

    A: We apologize but the Ocean House Hotel at Bass Rocks does not allow pets.
  • Q: Do We offer high-speed internet access?

    A: We offer complimentary high speed internet throughout the entire hotel.
     

    Q. Do We Offer ADA Guest Rooms?

    A: Yes.  We offer ADA compliant guest rooms.  Please contact our Reservations Department. 
     

    Q: What types of views do our guest rooms offer?

    A: Our guest rooms offer ocean views.
     

    Q: Are there coffee makers and micro fridge in the rooms?

    A.  Yes.

  • Q: How many floors does the hotel have? Is there an elevator?

    A: The hotel has 2 floors and there is no elevator.

  • Q: Is there a Fitness Center?

    A: We do not have a fitness center.
  • Q: Do we have a Business Center?

    A: No, but we do have a computer station in the lobby area for Our guests.

  • Q: What are the Pool hours?

    A: Our Indoor Pool and Hot Tub are open from 9:00 am to 9:00 pm daily.

  • Q: Do we have any on-site food and beverage offerings?

    A: We offer a free continental breakfast for our hotel guests from 7 am - 10 am.

 

Q: How much is parking at the hotel?

A: There is no parking fee for hotel guests.

 

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